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Cleaning Force is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. We do not sell, rent, or trade your personal information with third parties for marketing purposes.
We take your privacy seriously and take measures to provide all visitors and users of Cleaning Force with a safe and secure environment.
SMS Communication Privacy Policy
We are committed to protecting your privacy. This section explains how we collect, use, and protect information related to SMS (Short Message Service) communications.
Consent
By opting into our SMS communication service, you agree to receive SMS messages from Cleaning Force LLC at the phone number you provided. You confirm that the number provided is your own and that you authorize us to contact you at this number. You may opt out at any time by replying STOP.
Information We Collect
When you opt in to receive SMS messages, we may collect:
Your mobile phone number
Your name and contact details, if provided
Message content you send to us
Other information necessary to deliver our services
How We Use Your Information
We use information collected through SMS communications to:
Send service updates, reminders, alerts, and notifications
Respond to customer inquiries
Improve our services and communications
Comply with legal requirements and protect our rights
Sharing of Information
Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors or service providers who assist us in delivering customer support or SMS communication services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We take reasonable measures to protect SMS-related information from unauthorized access, loss, misuse, or disclosure.
Opt-Out and Preferences
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP.
We collect the following types of personal information when you interact with our services:
Personal Details: Name, email, address, and/or zip code.
Job Inquiry Information: Details related to the service you are inquiring about (e.g., project specifications, service requests).
We use your personal information to:
Process and respond to your service inquiries.
Communicate with you regarding the services we offer.
Improve our services and customer experience.
Send necessary transactional communications (e.g., service confirmations, receipts).
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Data is securely stored in our AWS database.
Cleaning Force may set and access Cleaning Force cookies on your computer. Cookies are used to provide our system with the basic information to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.
When someone visits Cleaning Force we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to track things such as the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way that does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of visitors to our website.
We take data security seriously and employ various security measures to protect your personal information, including:
Encryption: All personal data is encrypted to ensure it is stored securely.
Access Control: Access to personal information is restricted to authorized personnel only.
We do not share your personal information with third parties. All data collected is stored securely in our AWS database and is only accessible by authorized personnel within our company.
You have the right to:
Access the personal information we hold about you.
Correct or update your personal information.
Request the deletion of your personal information.
To exercise any of these rights, please contact us at cleaningforceco@gmail.com.
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, the updated version will be posted on this page with the date of the latest revision.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at cleaningforceco@gmail.com.